Privacy Notice

Account information you provide: name, email address, phone number, postal address, account type and any business details you enter. Recipient details you save: name, country, currency, payout method and the account identifier needed to attempt a payment.

Usage and technical information: pages visited, actions taken in the app, device and browser characteristics, and IP address, collected for security, fraud prevention and reliability.

To operate your account, price and record transfers, keep the ledger accurate, respond to support requests, detect and prevent fraud and abuse, maintain security, and meet record-keeping obligations that apply to us.

We share information with service providers that operate parts of the product on our behalf — hosting, database and application infrastructure, email delivery, error monitoring and payment processing. Where a payment, currency conversion or payout provider is engaged for your transaction, we share the details that provider needs to attempt it.

We do not sell personal information. We may disclose information where required by law or valid legal process.

We keep account, transaction and ledger records for as long as your account is open and afterwards for the period required by applicable financial record-keeping rules. Support correspondence is kept while it remains relevant to your account.

You can view and update most account information in Settings. To request a copy of your data, correction, or deletion of information that we are not required to keep, contact us through the Support page. We will confirm your identity before acting on a request.

Access to customer data is restricted by row-level database policies so that an account can only read its own records, with a separate, limited staff role for compliance review. Transport is encrypted in transit. See the Security page for what is in place and what is still in development.

Privacy questions: use the Support page in the app, or write to Sendarapay Corp at the address on your account statements.